| Date | November 2021 | Marks available | 2 | Reference code | 21N.1.SL.TZ0.1 |
| Level | SL | Paper | 1 | Time zone | no time zone |
| Command term | Outline | Question number | 1 | Adapted from | N/A |
Question
Outline one usability issue of a cell phone (mobile phone).
Markscheme
Award [2 max]
Screen size/ larger screen;
Easier to view large amounts of data without excessive scrolling / reduced eyestrain / more accessible to those with weak eyesight;
Screen size/smaller screen;
Difficult to accurately select the correct character on the virtual keyboard;
Examiners report
Candidates were generally able to recognize that screen size is a usability issue associated with cell phones. Candidates who were able to provide a suitable expansion on this point achieved both marks.
